Michael Taggart, MRM’s head of social and digital, recently gave a talk to financial services businesses about how they could identify and report the return on investment (R.O.I.) of their social media programmes to their businesses.

Here are the slides. For a free consultation on this topic, please email Michael at michael.taggart@mrm-london.com or tweet him (@michael_taggart).

[slideshare id=11232627&doc=socialmediaroi-120124054325-phpapp02]

If you’d like to watch the film presentation in film, click here