Forward Look for February: time up for Boris, Groundhog Day and communicating with customers in a crisis

In the February issue of Forward Look from MRM and Capital City Media, you can find an interview with new MoneySavingExpert assistant editor – news and investigations Helen Knapman, analysis of whether time is running out for Boris Johnson, and why Chris Tuite believes financial firms need to up their game when communicating with customers in crisis times.

Plus, meet our new colleague Fiona McAra, find out why Groundhog Day matters this year, plus all the most important dates for month two, 2021.