Privacy Policy

MRM respects the privacy of its site users and therefore treats personal information with the appropriate level of discretion and security. This policy provides details relating to the information we gather and how we use it, including the personal information that we collect from you, how we use your personal information, your rights regarding the personal information that we hold about you.

Please read this privacy policy carefully – by using our services, you confirm that you have read, understood, and agree to this privacy policy in its entirety.

This is the website of MRM. Our postal address is: MRM, 14 Buckingham Street, London, WC2N 6DF, UK. We can be reached via e-mail enquiries@mrm-london.com or telephone: +44 (0)20 3326 9900. Our company registration number is 6116303.

MRM is a ‘data controller’ in respect of the personal information it collects and stores from both journalists and contacts.

What personal information do we collect about you?
We collect basic personal data about both journalists and also contacts (who have agreed and opted in to receive information from us). This information includes name, email, phone number(s) and contact address, as well as career background.

We collect information about journalists and contacts in a number of ways including:
• Third party providers, such as journalist databases (e.g. Roxhill Media)
• Bylines in newspapers, magazines, online sites and social media (including Twitter and LinkedIn)
• Provided directly by journalists and contacts
• Information from those who have signed up on our website and opted to receive news and view from MRM and/or clients

Why do we collect personal data?
We collect, store and handle personal information on journalists to enable us as PR professionals to communicate with them, and provide them with information on the companies we represent, that they are interested in writing about. This information includes press releases, corporate news and views, business updates, events and activities, communicated to them via email or phone.

We may also handle personal information to keep our website secure and to ensure that our processes and procedures are as secure as possible.

Who are our clients?
MRM represents a number of companies operating in and around the financial services sector. A full list of our clients can be found here.

What do we do with the information collected?
Users who opt in to receive news from MRM may be notified about updates to our website and receive periodic emails from us regarding events, activities, news or information regarding MRM and/or our clients, that we feel may be of interest.

Journalists may be contacted by us with information on activities, news and events regarding MRM and/or our clients. This includes:
• Content and news we believe to be of relevance and interest (e.g. news releases, comment opportunities, forward features, placed articles, blog posts), both from MRM and clients
• Introducing clients or spokespeople to journalists
• Setting up client meetings (including briefing notes)
• Contacting journalists following enquiries or requests for information
• Invites to events (such as awards, roundtables, dinners, drink receptions) and conferences
• Correcting any inaccurate stories

MRM focuses on targeting just those journalists we believe are interested in hearing about news relevant to them.

All the personal data that we handle is processed by our staff in the UK. However, for the purposes of IT hosting and maintenance, MRM’s email server is located within the European Union, and is owned and maintained by Microsoft. MRM’s file server is located within the European Union, and is owned and maintained by MRM.

We take appropriate technical and organisational measures to safeguard the personal information that you provide to us but no transit on over the internet can ever be guaranteed so we cannot guarantee the security of any information that you transfer over the internet to us.

Who do you share information with?
In addition, contact details of those who opt in to receive information from us may be shared with third-party service providers to facilitate or to provide certain services on our behalf. This includes Highrise. Highrise is a simple CRM, built by Basecamp, 30 N Racine Ave #200, Chicago, IL 60607, USA.

Users of Highrise can store any type of information in Highrise, but Highrise does not share that data or generally know what type of data you or other users are storing. The data is only used by the account owner and invited users as they intend to use it.

Further information about the data protection offered by Highrise can be found at: https://highrisehq.com/privacy/.

For email marketing purposes, names and addresses for both journalists and contacts are stored in MailChimp (an email marketing database), which is used to send newsletters and marketing updates. MailChimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA.

The data stored when you registered for the newsletter (email address, name, IP address, and time and date of registration) will be sent to a server operated by The Rocket Science Group in the United States and stored there in accordance with its Safe Harbour Agreement.

Further information about the data protection offered by MailChimp can be found at: http://mailchimp.com/legal/privacy/.

All the data held within Highrise and Mailchimp, is stored securely, and is GDPR compliant.

How long do we keep your data?
MRM regularly checks that the information it holds is still relevant. We continuously monitor to see if a journalist is still working at the outlet assigned to it, and if a journalist leaves the world of journalism, we remove them from our database, along with all their personal data.

If someone decides to unsubscribe or stop receiving news from us, we remove them from our database, along with all their personal data.

How can you stop receiving e-mails from us?
If you do not wish to receive such mailings and would like to unsubscribe from our mailing list at any time please e-mail enquiries@mrm-london.com with UNSUBSCRIBE in the subject header.

What other information do we store about you, or keep track of?

• Email Capture 

Newsletter Consent

If you subscribe to our newsletter, you give your consent to data being processed by a service provider located in the USA.

We use the newsletter to provide you with regular updates about MRM and our work. To receive our newsletter, you will need a valid email address. By registering for the newsletter, we will save your IP address and date and time of registration. This will be used in case a third party misuses your email address to subscribe to our newsletter without your knowledge.

We will not compare the data collected during newsletter registration with any other data that might be collected by other components of our site.

Newsletter by MailChimp

We use MailChimp to send our newsletter to our subscribers. You may cancel your newsletter subscription and thus your consent to the storage of this data at any time. To action this, see the ‘unsubscribe’ link at the bottom of each newsletter, or email enquiries@mrm-london.com.

Newsletter tracking

Our newsletter includes trackers that allow us to recognise if and when an email has been opened and which links in the email have been clicked by its recipient.

This data is stored by us so that we can best align our newsletter to the wishes and interests of our subscribers.

If you subscribe to our newsletter, you agree that your data and your user responses will be stored electronically by newsletter tracking so that you can receive a personalised newsletter. By unsubscribing from MRM’s newsletter, the consent to the aforementioned tracking is revoked.

• Comments

On our website we offer you the opportunity to post comments about individual articles. The comment functionality “Disqus” is provided as a service from Big Head Labs, Inc., San Francisco, USA. Disqus is an interactive comment service, allowing users to post comments on all websites that use the Disqus service with a single sign-on to the provider. Users can also sign-up and sign-in with existing accounts with Facebook (via Facebook Connect), Twitter, Yahoo, and OpenID. Posting comments is also possible without registration and sign-in (as “Guest”). More information about Disqus and its service can be found at www.disqus.com.

When posting comments, your data is processed and stored with that provider. You can access the provider’s Terms of Service and Privacy Policy here.
If you sign-in to Disqus using your Facebook, Twitter, Yahoo or OpenID account, these providers may also collect, process, and store data. We reserve the rights to delete inappropriate comments or spam.

• Google Analytics

MRM’s website uses Google Analytics – a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To opt out of Google Analytics please go to the following link: https://tools.google.com/dlpage/gaoptout.

Do we sell your information to anyone?
We do NOT sell your personal information on to any third party under any circumstances.

How we share your information and who we share it with
We respect your privacy and will not share your information with any third parties or other individuals/companies outside of MRM without prior consent.

In certain circumstances and to comply with laws and legal proceedings, the Data Protection Act allows personal data to be disclosed to law enforcement agencies without the consent of the data subject. We will disclose information when we believe in our sole discretion it is necessary to share information in order to investigate, prevent or take actions against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What are your rights in relation to the personal information that we hold?
You have the following rights:
• to ask us to provide you with copies of personal information that we hold about you at any time;
• to ask us to update or correct any out of date or incorrect personal information that we hold about you (in accordance with applicable data protection legislation);
• (where we are handling your personal information in order to perform a contract between us – therefore PR clients) to request that we send you (or another data controller) your personal information in a structured, commonly used and machine-readable format (in accordance with applicable data protection laws); and
• the right to opt-out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you.

If you want to exercise any of these rights, please write to us (either by post or e-mail) at the address specified above.

If you object to our processing of your personal information for certain purposes or you want us to stop using or to delete your personal information, you can contact us and tell us why. In certain circumstances we may not be able to stop using your personal information but, if that is the case, we’ll let you know and tell you why.

If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated. Please contact us at enquiries@mrm-london.com.

If you are not satisfied with our response or believe we are not processing your personal information accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/ or seek a remedy through local courts if you believe your rights have been breached.

Changes to our policy
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify users of these changes and will only use and collected from the time of the policy change forward for these new purposes. If you are concerned about how your information is used, you should check back at our website periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing enquiries@mrm-london.com.

Who can you talk to if you have a question about your privacy?
If you feel that this site is not following its stated information policy, you may contact us via e-mail enquiries@mrm-london.com or telephone: +44 (0)20 3326 9900.

Links to third-party websites
This website contains links to other third-party websites. Please note that this privacy policy applies solely to us and we are not responsible for the privacy practices of any other website.

This privacy policy was last updated on 3rd May 2018. Please check back regularly to be kept informed of updates.